Request Account Access Outside of USA

Categorized in: Security Posted on: Last updated on: Written by:

To help ensure the security and integrity of our systems, we implemented new restrictions on the accessing of district accounts (i.e., Westside Access, Gmail, AppleID, Clever, etc.) from locations outside the USA. You can only sign in to your district accounts from within the United States without prior authorization.

If you are planning on traveling outside of the USA, and you want access to your Westside email and other Westside accounts, be sure to submit your Travel Access BEFORE you leave!

To request access:

  1. Go to: help.westside66.org and click ‘Sign In’.
  2. On the sign-in screen, click on Sign in with SSO and sign in using your Westside Access credentials.
  3. You’ll now be at the Westside Help Desk home page. You’ll find help articles, a button to submit a help desk ticket, and the ability to request a service.
  4. Click Request a Service
  5. Click on Request Account Access to Traveling
  6. Complete the form and submit! The tech team will receive the request and enable your account access outside of the USA.

Published by Matt Lee